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Communicating with the millennials case study answers


Case Study on Communicating with the Millennials Powerful Essays 1556 Words 5 Pages Dec 13th, 2014 Published Topics: Communication, Generation Y, Instant messaging, Strauss and Howe, Generation Z Open Document Essay Sample Check Writing Quality Surveys report that cell phones (particularly smartphones) have become the medium of choice among millennials. Almost all (97 percent) of millennials in the United States with cell phones send text messages, 84 percent access the Internet, and 73 percent send or receive email using their cell phones. Companies Solution: 90 minute web chats every 6 weeks Pros Easier to communicate Con Cost money Not authentic Can be misused Alternative #1 Problem Analysis Make a Company Website PROS saves time employees can discuss concerns and issues directly CON Every 6 weeks = too long (should be more frequent) Pros Employees can communicate 24/7 Millennials in the United States today are in a unique position. They were the first generation to grow up with the ability to communicate and stay connected with technology, via the Internet, e-mail, text messaging, and social media networking sites (Bland, 2012). Millennials in the Workplace: A Communication Perspective on Millennials in the Workplace: A Communication Perspective on Millennials in the Workplace: A Communication Perspective on Millennials in the Workplace: A Communication Perspective on Running head: COMMUNICATION WITH THE MILLENNIALS 2 Communicating with millennials is a case study presented by McShane and Glinow in their book Organizational Behavior. The case study is based in the article written by MaryBeth Matzek, called “R U on @ Gen Y?”. fModule 7 - Assignment 1: Communicating with the Millennials Case Study Adequate training should be provided to all employees in the use of these modern communication technologies. To make the change / transition smooth, the benefits of the technological solution should be communicated to the employees. Timelines and expectations The communicating timing of the different coevalss.


have drastically changed. From the Baby Boomers. it used to be people talking to friends and household members on a longer term footing. On the other manus. it has become an blink of an eye. about excessively changeless modus operandi with the Millennials. Answers to these questions will be useful for understanding and anticipating Millennials’ leadership behaviors, and for developing leaders. Conclusion Millennials have distinctive characteristics that may make interacting with them different from with previous cohorts, but each modern generation has arrived in the workplace with its own unique set of.


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Антон Жулин

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